Frequently Asked Questions

Common questions about American Platinum Remodeling's litigation history, BBB rating, license status, judgment record, and what to do if you have a dispute. All answers source to verifiable public records.

Who is American Platinum Remodeling and who runs it? +
American Platinum Remodeling, LLC is a NJ home improvement contractor based at 107 South Avenue West, Cranford, NJ 07016. The company is operated by Gregory ("Greg") Donofrio. The business was registered with the BBB on January 20, 2015 and holds NJ Home Improvement Contractor license number 13VH07863600. View the BBB profile →
What other businesses is Gregory Donofrio associated with? +
Public records identify Gregory Donofrio with affiliations beyond American Platinum Remodeling, LLC. NJ public records indicate Donofrio family connections to tanning salon businesses registered with the NJ Department of Health, and the entity "Posh Realty Investor" appears alongside APR in NJ Superior Court records (Pinto Llumitasig v. Posh Realty Investor, ESX-L-008711-21, suggesting a real estate investment connection). Anyone evaluating Donofrio's overall business footprint should verify entity registrations directly through the NJ Division of Revenue & Enterprise Services business records search and the NJ Department of Health regulated facility databases.
Has American Platinum Remodeling been sued? +
Yes. At least twelve civil lawsuits have been filed against American Platinum Remodeling, LLC and/or its principal Gregory Donofrio in NJ Superior Court between 2015 and 2026. Six were filed by homeowners and former clients alleging breach of contract, negligence, and NJ Consumer Fraud Act violations (Lovelace, Wilson, Oliver, Jones, Namroud, and the Czarniecki counterclaim). Six were filed by vendors, subcontractors, suppliers, and former counsel for non-payment (Genova Burns, JW Construction, Rudd, NJ Touch of Elegance, New Life Carpentry, Blue Ridge Lumber). Verify docket numbers at NJ Courts public access →
What homeowner complaints have been filed against American Platinum Remodeling? +
Homeowner lawsuits against APR consistently allege similar patterns: incomplete or defective work, misrepresentations about permit timing or project status, refusal to refund deposits, and abandonment. The most recent active case, Lovelace v. American Platinum Remodeling (ESX-L-005719-25, filed July 2025), alleges breach of contract, negligence, NJ Consumer Fraud Act violations, unjust enrichment, and conversion. The Oliver case (UNN-L-003766-23) resulted in an $83,875 judgment against APR and Donofrio personally. Three additional Better Business Bureau complaints have been filed, with APR failing to respond to two of them. View BBB complaint record →
Are there outstanding money judgments against Gregory Donofrio or APR? +
Yes. Two judgments are currently outstanding in the NJ statewide judgment record. The Oliver judgment (J-039270-25) for $83,875 was entered April 2, 2025 against both American Platinum Remodeling LLC and Gregory Donofrio personally; a Writ of Execution was issued April 28, 2025 and the judgment remains unsatisfied. The American Express National Bank judgment (J-075979-22), filed June 16, 2022, is a personal credit card debt judgment against Gregory T. Donofrio. Search the NJ statewide judgment record →
What is the total dollar value of judgments against APR and Gregory Donofrio? +
Seven docketed money judgments name Gregory Donofrio as debtor in the NJ statewide judgment record. The total verified amount across judgments with publicly listed dollar figures is $466,073.10, comprising: Czarniecki ($343,460.72, satisfied), Oliver ($83,875.00 plus $290 costs, outstanding), and Blue Ridge Lumber ($38,737.38 total including principal, costs, interest, and attorney fees, satisfied). Three additional judgments — Clapcich (J-143687-17), Lin (J-144437-17), and Discover Bank (J-046521-19) — were satisfied but did not list publicly available dollar amounts in the judgment summary. Verify judgment amounts at NJ Courts →
What did the Namroud arbitration find about American Platinum Remodeling? +
In the Namroud matter (docket UNN-L-002332-20), the arbitrator found violations of the New Jersey Consumer Fraud Act, commingling of personal and business finances between Gregory Donofrio and American Platinum Remodeling LLC, and pierced the corporate veil to establish Donofrio's personal liability for APR's obligations. APR demanded a trial de novo following the arbitration award, then settled on confidential terms before trial. Look up docket UNN-L-002332-20 →
Is Gregory Donofrio personally liable for APR's debts and contracts? +
In every NJ Superior Court money judgment involving American Platinum Remodeling, Gregory Donofrio is named personally as a co-debtor alongside the LLC. This includes the Oliver judgment ($83,875), the Czarniecki judgment ($343,460.72), and the Blue Ridge Lumber judgment ($38,737.38). The Namroud arbitration explicitly pierced the corporate veil, with the arbitrator finding Consumer Fraud Act violations and commingling of personal and business finances — a finding that legally establishes Donofrio's personal liability for APR's contractual obligations. Verify debtor names in the judgment record →
Have subcontractors and suppliers sued American Platinum Remodeling for non-payment? +
Yes. Six lawsuits have been filed against APR by vendors, subcontractors, suppliers, and the company's own former legal counsel — primarily alleging non-payment for work performed or services rendered. These include JW Construction (UNN-DC-023327-25), New Life Carpentry (UNN-DC-004557-21), NJ Touch of Elegance (UNN-DC-003293-23), Rudd (MON-DC-010090-24), and Blue Ridge Lumber (WRN-L-000359-21, which resulted in a $38,737.38 judgment). Notably, the law firm Genova Burns LLC filed suit against APR in April 2026 (ESX-L-003162-26) for unpaid legal fees — meaning APR's own former counsel sued the company for non-payment. Search any of these dockets at NJ Courts →
What is American Platinum Remodeling's BBB rating? +
American Platinum Remodeling, LLC holds an "F" rating with the Better Business Bureau and is not BBB Accredited. The BBB cites two specific reasons: failure to respond to two complaints filed against the business, and a total of three complaints filed. The BBB file was opened January 20, 2015. View the full BBB profile →
What is American Platinum Remodeling's NJ Home Improvement Contractor license number? +
American Platinum Remodeling, LLC's NJ Home Improvement Contractor registration number is 13VH07863600. License status, registration history, and any active enforcement actions can be verified through the NJ Division of Consumer Affairs. Verify HIC license #13VH07863600 at NJ Division of Consumer Affairs →
What should I do if I have a dispute with American Platinum Remodeling? +
NJ homeowners with disputes against home improvement contractors generally have several remedies available, which may be pursued in parallel:
  • File a complaint with the NJ Division of Consumer Affairs, which can investigate under the NJ Consumer Fraud Act. File an NJDCA complaint →
  • Consult with a NJ attorney about civil litigation; consumer fraud claims allow for treble damages and attorney's fees recovery.
  • File a Better Business Bureau complaint. File a BBB complaint →
  • For disputes under $20,000, pursue a claim in NJ Special Civil Part.
Affected parties may also wish to coordinate with other claimants where similar facts exist.
What is the NJ Consumer Fraud Act and how does it apply to home improvement contractors? +
The NJ Consumer Fraud Act (N.J.S.A. 56:8-1 et seq.) is one of the strongest consumer protection statutes in the United States. It prohibits unconscionable commercial practices, deception, fraud, false promises, and misrepresentation in the sale of goods or services. Home improvement contractors are also subject to the NJ Contractors' Registration Act (N.J.S.A. 56:8-136 to -152) and Home Improvement Practices Regulations (N.J.A.C. 13:45A-16.1 to 16.2). Successful CFA claims entitle plaintiffs to treble damages (three times actual damages), reasonable attorney's fees, filing fees, and reasonable costs of suit. Multiple lawsuits against APR allege CFA violations, and the Namroud arbitration explicitly found CFA violations. Read the NJ Consumer Fraud Act statute →
How can I verify these court records and judgments independently? +
All court records cited can be verified through the New Jersey Courts public access system. Every docket number, judgment number, and case caption on this page can be independently confirmed:
How do I file a complaint against a New Jersey home improvement contractor? +
NJ homeowners can file a complaint against a registered home improvement contractor through the NJ Division of Consumer Affairs. The complaint form is available online and triggers an investigation by the Office of Consumer Protection under the NJ Consumer Fraud Act, the NJ Contractors' Registration Act, and the Home Improvement Practices Regulations. NJDCA investigations can result in fines, license suspension or revocation, and referral to the NJ Attorney General for civil enforcement. Filing a complaint does not preclude a homeowner from also pursuing private civil litigation. File a complaint with NJ Division of Consumer Affairs →